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Sagar7978
Hello team,
I am facing a problem while editing or saving Elements like Hooks and Blocks in GeneratePress Premium.
Whenever I click on update or publish, the request to /wp-admin/post.php fails with a 500 Internal Server Error. In the browser console, I also see this error:
{“result”:false,”error”:”nonce”}
This issue happens only with GeneratePress Elements. Normal posts and pages are working fine.
I have already tried the following:
Disabled WP Rocket plugin
Disabled Redis caching from wp-config
Increased memory and execution time in wp-config
Enabled debugging, but nothing useful is shown in debug.log
Used the Health Check plugin and activated only GeneratePress and its premium plugin
Cleared Varnish and browser cache
Re-uploaded wp-admin and wp-includes folders from fresh WordPress download
Still, the issue is not solved. I checked the Network tab and the post.php request returns a 500 error without any response body.
Can you please check if there is any known problem related to nonce validation or saving Elements in the latest version?
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Sagar7978
https://ibb.co/Hf9pwRkB
Here is the screenshot attached -
Alvind
Hi there,
We haven’t received similar reports from other users, so this is likely a unique issue on your site.
If you go to Tools > Site Health, are there any issues highlighted there that might be related to the problem and need addressing?
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Sagar7978
Hello
There is no such major issue in the Tool > Site Health
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Is it a live site? if so, can you prepare a staging site and provide the admin login so we can see the issue in the backend and do some debugging?
Let me know 🙂
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