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Hello, I have GeneratePress & GenerateBlocks pro on my site. I have the GP accordion blocks on one page of my site, and that page will not load when I try to edit it. The frontend loads just fine.
When it tries to load in the backend, I can see the loading animation on the accordion blocks, and then it just times out and asks me if I want to stop the page. Then the accordion blocks won’t load at all. The first set of accordion blocks on the page is a global block.
On a testing site, I reverted back to the default GeneratePress theme. The problem still persisted, so I disabled ALL the plugins, aside from GP Premium, Generate Blocks & Generate Blocks Pro. Then, the page loaded fine, so I started to enable the plugins one at a time until the issue came back.
The problem is that this is inconsistent – the first time I did this, I enabled plugins one by one until I got to Font Awesome. When I turned this on, the accordion page wouldn’t load again. I thought I had found the issue, but then I disabled Font Awesome…and then page wouldn’t load.
I started over and tried this process again, and enabling Font Awesome made no difference either way, so I moved on. I found a new plugin (Geo Maps) that seemed to be the culprit, but once again, after continuing to enable the rest of the plugins and theme, the issue came back and the page won’t load again now.
I’m stumped – is it possible that there are multiple conflicts all of a sudden? Seems unlikely. Am I doing something wrong in my troubleshooting? Seems more likely.
Thank you for your help. I’ve been using this theme for years on many projects, and just had to sign up for the support forum for the first time just today, so I’d say that’s a pretty great track record for GP/GB!
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Hi there,
We’ve encountered a similar issue with another user. Our troubleshooting indicated that the problem stemmed from the accordion being a synchronized pattern. The solution was to unlink the accordion pattern, which resolved the issue.
The exact cause remains unclear, but it may be related to changes introduced in the Pattern Library with the WP 6.6 update.
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Thank you. I can’t get the page with the accordion to load, so I can’t unlink the pattern. I think I found the other thread you mentioned – I disabled GB Pro and then tried to load the page, but the same thing happens and the page has to quit loading, which makes the editing window unusable.
Also, if this is a known issue, I could wait for an update to GB pro, but I’m not sure how quickly those updates come out.
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Hi there,
Is it a synced pattern? If so, I’ll log this and investigate.
If it is, can you get the pattern to load when opening it in “Appearance > Patterns”?
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Sorry, I didn’t see a notice you had replied! Yes, this is a synced pattern. It does load when I open it up in Appearance > Patterns.
On the live site, is there an easy way to make it a regular block, so I can edit the page it’s on? Right now the only path I see forward is to make this change on the dev site, and then move the whole site over. I’d rather not do that for a few reasons, so if there’s a quick way to get the page to load safely that would be helpful. Thank you!
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Let’s try this:
1. Go into “Appearance > Patterns” and copy the existing Accordions – place them into new patterns (not synced).
2. Now that you have them backed up, delete the existing synced patterns.This should allow you to open up the regular page and remove the (now deleted) synced patterns.
Let me know if that works or not 🙂
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