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I created a GP element of type “Content Template” and excluded individual pages from it.
Now I want to make changes and I do the following
1) Click on edit
2) Make the changes (e.g. delete an exclusion)
3) Save the changes
4) Switch to the list of GP elementsChanges are not always present – what am I doing wrong?
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Hi Andreas,
To clarify, do the changes save on the backend but not on the frontend? Or, do they not save on the backend as well?
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They dont save on the backend…
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That seems like a Server or Database issue. Can you go to Tools > Site Health and check if there are any issues that need to be handled?
Can you also go to Tools > Site Health > Info > Server, and check if your Server settings are enough for a website? Here’s an example of server allocations that would be good:
upload_max_filesize (256M) max_input_time (300) memory_limit (256M) max_execution_time (300) post_max_size (512M) -
Hi Fernando,
there are three recommended improvements:
You should remove inactive plugins / Security
Your site is set to log errors to a potentially public file / Security
You should use a persistent object cache / PerformanceAnd these are the Serveroptions
Server architecture Linux 4.19.0-22-amd64 x86_64
Web server Apache
PHP version 8.0.22 (Supports 64bit values)
PHP SAPI fpm-fcgi
PHP max input variables 5000
PHP time limit 300
PHP memory limit 256M
Max input time -1
Upload max filesize 256M
PHP post max size 256M
cURL version 7.64.0 OpenSSL/1.1.1n
Is SUHOSIN installed? No
Is the Imagick library available? Yes
Are pretty permalinks supported? Yes
.htaccess rules Custom rules have been added to your .htaccess file.
Current time 2023-11-14T09:30:30+00:00
Current UTC time Tuesday, 14-Nov-23 09:30:30 UTC
Current Server time 2023-11-14T10:30:27+01:00 -
Hi there,
just to cover; if you create a new element, and you make changes to it.
What happens when you Publish the element ? Does the editor show its been published ? -
Yes – the status shows, that the element is published …
sometimes changes of “type / location / exclusion /users” are not saved – When I save the changes I don’t get any errors. I have already deactivated or uninstalled several plugins.
Is there a log file that I can send – I have already turned on logging for WordPress
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Is it only the
“type / location / exclusion /users”that does not save ? -
Hi David,
I suspect the problems are due to the environment in my office – now I’m at home and everything works fine.Something has probably been changed in the settings which is causing these problems.
You can now close the ticket – thank you for your help!
best regards
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Glad to hear you found the issue.
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