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Hi, I have checked the boxes to display post date, categories, tags for both archive and single post but they are not showing.
Thanks,
James -
Hi there,
Can I see the issue on your site? You might not being using the default layout that controlled by the customzier.
Let me know 🙂
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Hi, i’ve linked below. Is there a way to send screenshot of the customizer?
James -
Hi James,
Would you be able to provide a temporary admin login for your site so I can take a closer look and investigate the issue directly?
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Yes, can do, what email should I use?
Sorry for long responses… email notifications were going to junk!Thanks,
James -
You can use any dummy email, it doesn’t matter. You can simply remove it once we’re done troubleshooting.
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Ok, I’ve added the details below
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Something is preventing GP from outputting the post date.
Since it’s a live site with traffic, I would like to ask for permission to disable all your plugins to test, Let me know if that’s ok.
Or you can perform the debug steps during low-traffic hours.
Let me know 🙂
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Thanks for taking a look. I discovered that the date in Settings/General was set to custom, but with no custom format.
All ok now.
Many thanks, sorry for not spotting that sooner!James
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Ah great, glad you’ve figured it out 🙂
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