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Anonymous
Hi,
For one of my website, it’s impossible to see for the Elements the code field except for the Elements “Bloc-Hook”. Only the title field are displayed.
Thanks for your help ! -
David
Hi there,
can you share a screenshot of the issue ? Or a temporary admin login to the site ?
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Anonymous
I Give you a temporary admin.
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David
I logged in , and I edited some of your elements, foe example:
https://app.screencast.com/HbnBAi0De7XmX
But I am not seeing any issue ?
What is it you’re seeing ?
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Anonymous
My issue is when I Want to use insert for exemple Analytics code with a hook on the header.
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My issue is when I Want to use insert for exemple Analytics code with a hook on the header.
what is the difficulty you run into? I don’t quite get it.
Any chance you can provide a screenshot of the issue? You can upload it to https://postimages.org/ and share the link with us.
Let me know 🙂
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Anonymous
Website with issue :
[url=https://postimg.cc/XZ9Mjmyf][img]https://i.postimg.cc/XZ9Mjmyf/capture-issue.jpg[/img][/url]https://i.postimg.cc/XZ9Mjmyf/capture-issue.jpg
Website without issue :
[url=https://postimg.cc/rKtzGF6M][img]https://i.postimg.cc/rKtzGF6M/capture-without-issue.jpg[/img][/url] -
David
I created a Hook element called Test Hook and Saved it as a Draft.
And this is what I see:https://app.screencast.com/XEjraXPrTESJF
If you edit that Hook, what do you see ?
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Anonymous
I see only the title of the hook and no field for the code. Very strange !
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I’m seeing the correct view as well: https://www.screencast.com/t/i1zHyroBChV
Can you try logging in with the admin account provided to us?
Your screenshot looks like it’s a different user account.
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Anonymous
It works with the news administrator account !
The admin privileges or user roles (administrator, author, etc.) are missing in my profile page. -
David
It sounds like the user profile has been corrupted in the database OR the priveledeg data that WP sometimes stores in the browser localStorage has got messed up.
Try Deleting the admin account with the problem and create a new one.
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