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Forminator forms not showing on mobile

  • Hi,

    I’ve used generateblocks and generatepress to design a site. As generateblocks doesn’t have a forms and recommends a third party plugin, I’ve chosen Forminator. It’s all set up and working as it should. I’ve inserted the form using a short code block from core. On my PC, the form is responsive and has been tested successfully in a number of responsive website checkers – so no issues there. The problem is that the form does not show when accessing the website on my mobile phone. I have two forms, and neither them show. I’ve tried 4 different browsers on my phone (chrome, firefox, duckduckgo and safari) so I’m pretty sure it’s not a caching issue. I also dont have any caching pluggins loaded on the site at this point.
    Is there a setting in generatepblocks that I’ve overlooked to not show the form?
    Any help would be appropriated

    There forms are located here:
    https://perthgeeks.com.au/contact-us-best-computer-support/
    and
    https://perthgeeks.com.au/book-service-appointment/

  • Hi there,

    Neither page has a form inserted. I don’t see them on desktop as well.
    I can see the wrap <div class="forminator-custom-form">, but no content is inside it.

    This is what I see on the desktop:
    https://app.screencast.com/LW1LvMrHih5ci

  • Hi Ying

    Thanks for your reply. I found the problem. It was a setting in the display options of the form. It was set to only display for logged in users.

    It’s working now.

    Thanks again.

  • Great! Glad to hear that 🙂

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