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GenBlocks update problems

  • johnottomagee

    Hi Folks,

    When try to update GenerateBlocks to 2.1.0
    I get an error message. I am asked to supply
    my FTP-information.

    I am reluctant to do that. Please advise. Thanks.

    John

  • Hi there,

    What is the error message? Who asked for your FTP info?

  • johnottomagee

    Hi Ying,

    Very strange. I took a screenshot of the error message,
    but cannot insert that screenshot into a post or page
    as media.

    The error message states:

    “To perform the requested action, WordPress needs to access your web server. Please enter your FTP credentials to proceed. If you do not remember your credentials, you should contact your web host.”

    It appears when I am in my plugins and try to update
    GenerateBlocks to 2.1.0.

    I just went back into my plugins, tried to update
    GenerateBlocks and then got a different error message.
    See:

    https://understand-culture.com/cant-update-generateblocks/

  • Hi there,

    It appears there’s a file system permission error affecting a directory on your server. For this kind of issue, you’ll need to contact your hosting provider for assistance.

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