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Generate Blocks Issue

  • I am having severe issues with the images in my website.. They do not display properly in the frontend and some seem to disappear in the backend in my media files, however, the images are there.. When I click on open in a new tab the images are there.. I have been troubleshooting and when I disable Generate Blocks plugin some image appears correctly while others do not…

  • Hello.

    The GenerateBlocks plugin does not interfere with the media library in any way so there must be something else going on. Can you provide us with a URL of where this issue is happening?

  • I sent you the screenshots where this was happenning… Were you able to look at them? I deleted some custom CSS that was placed in the theme; and the issue seems to have gone away. Would you like admin acess to the website to further investigate..

  • Hi again.

    Sure, you could provide site credentials so we could have a further look for you. Please use the private section of your reply to post them. You can also install the Temporary Login Without Password plugin and send us a login link without using a password. Again, please, use the private area of your reply to send those details.

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