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candyappledesign
I have an odd issue affecting only one website on both the staging and live sites.
Staging site: https://jto.candyappledev.com (host is Liquid Web)
Live site: https://jtoadvisors.com/ (host is A2 Hosting)In edit mode, the hook element only displays the title field. This happens for the existing hook elements, and if I try to create a new hook.
– Image showing an existing hook element
– Image showing creating a new hook elementI’ve tested this on my desktop and laptop, multiple browsers and cleared the cache and cookies.
This is what I’ve tried so far on the staging site:
– Disabled and enabled all plugins
– Deleted and reinstalled GP Premium, GenerateBlocks Pro, and Generate Blocks
– Switched from the child theme to Generate Press
– Deleted all custom CSS
– Deleted the .htaccess fileI’m sure it’s something small that I’m overlooking, and I appreciate your help!
Elizabeth
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Alvind
Hi there,
This is a bug and will be patched in the next GP Premium release. For a temporary fix, you can follow this solution:
https://generate.support/topic/hook-elements-are-not-showing/#post-147014 -
candyappledesign
Hi Alvind,
Thank you so much! I added the PHP snippet and it resolved the issue.
Have a great weekend!
Elizabeth -
Alvind
You’re welcome! 🙂
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