Are you a GenerateCustomer?

Do you have an active GP Premium or GenerateBlocks Pro license key?

Create a GenerateSupport account for GeneratePress and GenerateBlocks support in one dedicated place.

Create an account
Already have a GenerateSupport account? Login

Just browsing?

Feel free to browse the forums. Support for our free versions is provided on WordPress.org (GeneratePress, GenerateBlocks).

Want to become a premium user? Learn more below.

GeneratePress GenerateBlocks

How to edit page elements

  • nkem
    July 13, 2023 at 5:46 am

    Im a new user trying to get used to the theme. I am currently editing EXPLORE starter site.
    The problem I currently have is with the home page element. I changed the content of the 4 buttons on the home page, but their design changed. Its no longer showing White font with border.
    Another problem I have is with the “Thank you to our sponsors” logos. I don’t know how to make my own chosen logos to align like the original. I used the same size of the original logo by downloading one and using the size to create 4 of mine. But when I upload them, they dont appear as the original.

    Thanks

  • Ying
    July 13, 2023 at 9:01 am

    Hi there,

    Can you try disabling all plugins except GB and GP Premium? It seems something is adding a <p> tag to the GB buttons and causing the style issue.

    For issue 2, I’m not seeing your logos, can you upload and clear cache so I can see the issue?
    https://app.screencast.com/Sq2sWtRdE2zkZ

    Let me know!

  • nkem
    July 13, 2023 at 9:18 am

    For Issue 1, I did as you said, no change
    For issue 2, I removed the logos since it wasn’t looking fine at the time. I can add it back if you are around to advice

  • Ying
    July 13, 2023 at 10:16 am

    Can you try disabling all plugins except GB and GP Premium?

    I’m not sure about other plugins, I can clearly see the cache plugin is still on. Can you keep all plugins except the 2 plugins I mentioned for us to inspect?

    For issue 2, yes, please do so.

  • nkem
    July 13, 2023 at 4:05 pm

    I disabled everything including the cache plugin and tested it. It didn’t work. I enabled only the cache to clear cache just to see if that will help. But still didn’t work.

    Tomorrow I will upload the 4 logos

  • Fernando
    July 13, 2023 at 5:32 pm

    Hi Nkem,

    I see. So we can investigate why issue 1 is occurring, can you provide admin login credentials through the Private Information field?

  • nkem
    July 14, 2023 at 1:20 am

    I have uploaded the 4 Logos
    Also admin access sent via private field

  • nkem
    July 14, 2023 at 1:56 am

    I jawst observed that the theme uses block editors. I didnt know about that. So I got the Logos fixed, but yet to fix the Top buttons issue 1

  • nkem
    July 14, 2023 at 1:59 am

    Updated

  • David
    July 14, 2023 at 2:22 am

    Hi there,

    can you edit each of those buttons and give each of them a Link even if temporarily you just add a # in the link URL field.

    Then the button styles should reflect on the front end.

  • nkem
    July 14, 2023 at 3:06 am

    All is ok now. Thanks

  • David
    July 14, 2023 at 3:49 am

    Glad to hear that!

Viewing 12 posts - 1 through 12 (of 12 total)
  • You must be logged in to reply to this topic.