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Hello, I bought your theme and I love this theme. But I’m getting some problems and I couldn’t figure it out.
I’m having a mobile friendly problem on my homepage and some of my pages.
I disabled all plugins and checked, but it didn’t work.
The caching plugin was also disabled but it didn’t work.
I tried to enlarge the texts according to the warnings but it didn’t work.I shared the site information, I am waiting for your help. Thanks.
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Hi, somebody help me?
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Hi Frederico,
Yes, we can help. We try to respond to our customers within 24-hours on weekdays. Reference: https://generatepress.com/what-support-includes/
I tried testing your site and it passed the Mobile Friendly test from my end: https://share.getcloudapp.com/z8uGd7P8
Sometimes Google Servers get very busy and fail to load the resources of the site being tested. Try retesting at a different time and see how it goes. But, since it passed on my test, your failed test result is most likely just a false-positive result.
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By the way, the link you are checking for mobile friendly test, is not the home page of the website, it’s my admin panel login page. I gave it to you because I thought you had to login to my website to check.
Anyway, I’m not getting the error for now as a result of my attempts.
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I see. Glad it’s okay now!
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