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Hi,
I’m having what appears to be a common issue. I’ve looked through about dozen threads all reporting the same thing.
On mobile, my off-canvas menu doesn’t show up. Here’s the thing. It’s inconsistent. A friend just showed me on his phone that he could not load it. On my computer, it works fine in my browser (obviously with the dimensions restricted via Inspect). Works fine in an Incognito tab and in another browser entirely. Works fine on my phone.
The other “solutions” I saw were to just disable caching plugins. I use LiteSpeed Cache but cannot just keep it disabled.
I’m convinced it’s a caching issue though, so I’m more curious about which Javascript/other files to exclude.
This has been hard for me to test/troubleshoot because the inability to load the menu seems inconsistent.
As a side note, is there any way via log files or otherwise to determine how common this issue has been on my website?
Thanks!
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Hi there,
I can’t find the info in LiteSpeed’s website but WP Rocket does provide the scripts to be excluded:
https://docs.wp-rocket.me/article/1560-delay-javascript-execution-compatibility-exclusions#generatepressHere is another thread where LiteSpeed was discussed:
https://generatepress.com/forums/topic/mobile-menu-not-working-24/This has been hard for me to test/troubleshoot because the inability to load the menu seems inconsistent.
The inconsistency is odd so the issue can be coming from more than just LiteSpeed. Please try #1 to debug if you haven’t already: https://docs.generatepress.com/article/debugging-tips/
You can also check with LiteSpeed’s support team – they should be familiar with GeneratePress.
As a side note, is there any way via log files or otherwise to determine how common this issue has been on my website?
I don’t think this would show in WP
error_logas it’s technically not an error but you can certainly check.
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