Not Receiving Updates – GP & GB Pro License Key Fails to Activate

  • GP ONE license. I am unable to activate either GP Premium or GenerateBlocks Pro. Activation failed with the message: ‘Not receiving updates.’

    I have already tried the following troubleshooting steps:

    1. Added a secondary API.
    2. Added 162.159.135.42 to the whitelist.
    3. Switched my domain to DNS Only mode in Cloudflare.

    Could you please check and advise how this issue can be resolved?

    Thank you for your assistance.

  • Hi there,

    Thanks for the info, I’ve also tried some testing on your site, but I still can not figure out what the cause is.

    Can you enable WP debugging by adding this to wp-config.php?

    define( 'WP_DEBUG', true );
    define( 'WP_DEBUG_LOG', true );
    define( 'WP_DEBUG_DISPLAY', false );

    Then retry activating the license.

    Then check/wp-content/debug.log to share the log with us so we can have more info? Thanks!

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