part of premium theme doesn’t work

  • I purchased GeneratePress Premium and I’m currently using it. I downloaded and applied a theme, but on the homepage, the screenshot section (featured image) doesn’t appear. How can I fix this?

    image url – https://postimg.cc/Z09VXkXc/48bf74a0

  • Hi there,

    Looks like the dynamic tags aren’t set up properly. Can you provide the site URL so we can take a closer look?

  • sure URL is https://t-vron.com/ and i can sure you my wp-admin id/pw if you need

  • I don’t see the section in your screen on your homepage. Is this the section above footer (daily analysis, news& issue, column, coin academy)you are referring to?

  • Right. When I click ‘Edit Page’ on the homepage and scroll down, I see sections like Daily Analysis, News & Issue, Column, and Crypto Academy, just like in the attached screenshot. It seems like I need to configure something, but I’m not sure what to do. I desperately need your help

    image link : https://postimg.cc/Wqd0BMRs/e153f0c8

  • Could you provide a temporary admin login so that we can examine the backend? Use the Private Information section to submit the credentials, ensuring that only the support team can view them.

  • left ID/PW in the private information section below

  • I have attached a screenshot to your other topic regarding this section.

  • okay let me see

  • Let us know if you have any questions!

  • Thank you for your help — it really helped me move one step forward.
    However, I noticed something strange while working.
    I followed your instructions, and when I go to Taxonomies > Categories, if I select only “Column” or “Column” along with other categories in Select Categories, the posts are automatically fetched as expected.
    But when I select only other categories (without “Column”), the posts are not fetched automatically.
    Lastly, when I select only “Column” in Select Categories, I already have 5 posts under the Column category, but only 2 of them are showing up.

    I’d really appreciate your help on this. The ID and password remain the same.

    screenshot “with column category” = https://postimg.cc/jDNDpvSx/29dfbeea
    screenshot “without column category” = https://postimg.cc/PpFfp85V/7a3c56dc
    screenshot “only 2 posts for column” = https://postimg.cc/HrpGmkpr/26317473

  • You’ve set offset to 3 for the columns query block, which means it will cut off the latest 3 posts from the query loop:
    https://app.screencast.com/Rbx9OthzCR02h

    If you want all posts to show, remove the offset parameter.

  • It works now. Thank you so much 🙂

  • You are welcome   🙂

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