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I have generatepress and generateblocks pro. Both connected and receiving updates.
The site is updated annually so I recently had to toggle off “v1” blocks to work with the updated v2 blocks.
I’ve been trying to use the pro patterns to build out sections quickly but I can only see
“Forms, Mega Menu, Pop Uo Site Footers, Site Headers” in the options under pro. Free adds a few more but I am still missing a ton of library options.Like I said, I have toggled v1 off and I’ve cleared cache. Any ideas? If I just turn back on v1 and go back to that will the old pro library come back?
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Hi there,
Could you try clicking the Refresh Cache button on the Pattern Library import page?
You can refer to this documentation for reference:
Let me know how it goes.
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Yeah — I don’t have that button (so weird), I just have the toggle and X
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Would it be possible for you to provide a temporary admin login so we can take a closer look?
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Sure — added that info to the post.
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I logged in and it seems all the pro patterns are there. This is what I saw:
https://app.screencast.com/ddIvsK3rEkCccCan you try to log in using the user account you created for us to see if you are seeing the same?
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So I am at a loss here — right after I saw your message i went and checked and everything was loading fine (which it clearly wasn’t yesterday — see screenshot from first message).
Then I got sidetracked by work and checked back an hour or so later and now I have even *less* options (Forms, Mega Menu, Pop up) — see attached: https://snipboard.io/Wf3Ruj.jpg
This is the same on my personal and the temp account I setup.
Any idea what’s going on? I am stumped and I can’t refresh the library – there is no option like Alvind outlined.
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I can see the same issue now.
It is very weird… Can you disable all plugins except GB and GB Pro to test?
I’m not able to see the version of GB Pro. Can you check and let me know what it is?
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I can disable to test later tonight — the site is live so I don’t really want to mess with it during “business hours”
We’re using GBPro 2.6.1. It’s all very odd! It was telling me just now I need Generate Press theme to make it work with blocks, but it had that theme and was running with that theme, so it feels like something is disconnected – I may have to check with our host.
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Could be an intermittent issue. I just logged in and checked, and all the Pro patterns are currently available: https://cln.sh/26wL5QrH2z6tb9m128wq
If you manage to get in touch with your hosting provider, please let us know what they find.
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I turned off all the plugins and tried again — still same issue, only seeing the option for Forms and and Popups.
I also don’t have the refresh still – which seems odd.
I put in a note with my host and haven’t heard back yet. Will update if I do, any other ideas? It is a multisite, but that worked fine across 3-5 sites all using GP until this week.
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One thing you can try is running this snippet once:
add_action( 'admin_init', function () { global $wpdb; $wpdb->query( "DELETE FROM {$wpdb->options} WHERE option_name LIKE '\_transient\_gb\_default\_pro\_library\-%' OR option_name LIKE '\_transient\_timeout\_gb\_default\_pro\_library\-%'" ); wp_cache_flush(); } );This will clear the Pattern Library transients. In theory, GenerateBlocks should then re-fetch all the patterns and load them again.
The snippet only needs to run once. Once all the patterns are available, disable it. If the issue happens again, you can temporarily enable the snippet and run it once more.
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