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Pattern Library not working

  • [email protected]
    January 29, 2026 at 8:26 am

    hi guys,
    I’m working on a site that has a GB Pro & GP Pro licenses under my account. The licenses are activated but I cannot access the pattern library on their website. It is showing as blank.

    thanks
    Orlaith

  • George
    January 29, 2026 at 8:35 am

    Hello.

    Does the pattern modal load up. Are you seeing this window at all?

    Pattern modal

  • [email protected]
    January 29, 2026 at 8:47 am

    Hi George,

    The library appears but is empty. I’ve attached a screenshot. My patterns I have saved are available in pattern though.

  • Ying
    January 29, 2026 at 9:27 am

    Can you provide an admin login for us to see the backend?

  • [email protected]
    January 29, 2026 at 9:40 am

    Hi Ying,

    Sure you can login with the information I sent privately.

    Thanks

  • Ying
    January 29, 2026 at 10:23 am

    Your site seems to be having a critical issue related to the API:
    https://app.screencast.com/VTLJ5jO7HfPsm

    GenerateBlocks (and most modern block plugins) rely heavily on the WordPress REST API. The error shows that your server cannot successfully complete REST API requests.

    I have disabled your security plugins, but it seems not to be helping. So it’s likely a security setting on your server has an issue. Can you check with your host to fix the critical error first?

  • [email protected]
    January 30, 2026 at 4:36 am

    Hi Ying,

    I got onto my hosting and they responded by checking it out and said this.

    “Please could you let GeneratePress support know that the error mentioned on the site health looks to be a false positive report. It also looks to have cleared for us as well now.

    Then, can you get them to provide us with the errors that they are seeing on their side regarding the pattern library so that we can take a closer look at this for you?

    I’ve also added a new temp. user for you to login via the private section.

    Thank you

  • Ying
    January 30, 2026 at 2:31 pm

    After the API issue was solved, the pattern library is now working properly.

    This is what I see on your site just now:
    https://app.screencast.com/F6rtaTKVKRLhb

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