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Hi,
I’ve just downloaded the theme Headline from the site library, and i encounter some issues with images not displaying on the home page and the article page.
When I edited the element “Loop – blog and Archives” or “Page Hero – Archive Page” for example, the blocks holding images show an error message in French saying “Le bloc contient du contenu invalide ou inattendu” (The block contains invalid or unexpected content), and i see a button “Tentative de récupération” (Recovery attempt).
If i click on the button, the error seems to disappear. I save the file, mbut the rror commes back when i try to see whath the web site looks like, and when i come back to edit the elements.
Same things happen with the page “home” for example.
Do you know what to do to get through this issue ?
Cheers
Phil -
Hi there,
Can you provide an admin login to your site?
Please disable all plugins except GP Premium, GB and GB pro, so we can debug on your site.
Let me know 🙂
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Hi Ying, yes I can provide a login.
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Hi Phil,
Can you provide the site URL as well?
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Hi Alvind,
Please excuse me !
Here’s the url -
Thanks for the admin login.
Can you try increasing the PHP time limit from 165 to 1200, Maximum file upload size from 128MB to 300MB?
Let me know if changing this server configuration helps?
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Hi
my web site is hosted on OVH in France, and i can’t change these parameters -
Hi Phil,
Can you check if your server is performing any security actions that might strip page content before it’s saved to the database?
The reason your image doesn’t appear is that the block HTML containing the dynamic tag looks like this:
<img class="gb-media-ebbaefeb" src="id}}" />when it should be:
<img class="gb-media-ebbaefeb" src="{{featured_image key:id}}" />It seems something on the server is stripping the dynamic tag, preventing it from being saved correctly.
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Hi Alvind,
There is no actions done on the server : it’s a “flat” hosting stuff.
I tried to put a new page with dynamic tags, and the same behavior occurs.
Is there something wrong with my GeneratePress licence ? I haven’t subscribed to GenerateBlocks Pro (I only have GP Premium and GenerateBlocks).
Cheers -
It’s not related to license, the issue seems to be caused by your server.
Can you check with your host?
Can you check if your server is performing any security actions that might strip page content before it’s saved to the database?
Please let us know what your host’s response is.
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Ok, I asked my host, I’m waiting for the answer right now
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Sure, let us know how it goes.
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As I am waiting for the answer from my host, i tried to modify the Home Page, and the elements posts with phpmyadmin.
It works with this method, so it is inside WordPress that the bug is. -
Glad to hear that 🙂
i tried to modify the Home Page, and the elements posts with phpmyadmin.
Can you let me know what exactly you did to solve the issue?
Thanks! -
I did :
SELECT ID, post_title, post_content FROM wp_posts WHERE ID = xxxx;
Then I copied uin notepad++ the post-content,, corrected it.
Then
UPDATE wp_posts SET post_content = ‘…pasted content from notepad++…’ WHERE ID = xxxx;
and xxxx is the post id of each page and element that was having a problem
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Glad to hear that. Let us know if the issue arises again, and we can take another look.
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