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My site logo is showing OK on Desktop and on Mobile but not on iPads and I haven’t been able to figure out why. Any suggestions?
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Hi there,
At the moment, the logo does not appear to be loading on desktop from my end either.
Do you have a retina logo set under Customize > Site Identity? If so, could you try removing it to see if that resolves the issue?
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I removed it and it seems to have resolved the issue! Thank-you!
Why would that do it?
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Thanks again for your help!
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You’re welcome!
Regarding the retina logo issue, the exact cause is unclear, but it appears to be a common problem reported by users. The recommended fix is to simply remove the retina logo. If your original logo is already high resolution, there is typically no need to set a separate retina logo.
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