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Stuck at importing step when importing new theme and layout from library

  • David
    November 14, 2023 at 10:20 am

    Hi there,

    if we look at the api-fetch script you see this is in your logs:

    api-fetch.min.js?ver=0fa4dabf8bf2c7adf21a:2

    This ?ver=0fa4dabf8bf2c7adf21a:2 is a query string used by a cache.
    Which means that file has been cached, and that cached file could have an issue.

    Can you disable any caches on the site ( plugins and server ). Then try the import

  • blvconsultinggrp
    November 14, 2023 at 11:02 am

    So blue host uses cloudflare. I removed cloudflare and imported and it worked. I wonder why it was only affecting Inbound since other templates worked fine.

    I think we can close this ticket now. Thank you.

  • David
    November 15, 2023 at 2:25 am

    Glad to hear you got it working.

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