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Stefanie
Hi there
I haven’t changed anything, but suddenly I get an error in my GP Support key.
https://prnt.sc/JOpblMCPaFbLDo I have to take action now?
Do I have to create a new support key?
To be honest, I don’t know how to do this anymore…Thanks
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Alvind
Hi there,
Have you recently changed your subscription to GP One? If so, you don’t need to do anything. Your existing support keys will recognize your GP One license and will continue to work.
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Stefanie
No, I have not changed anything! I have a GP Lifetime license and dont’t want to change that to GP One.
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Alvind
Ah, okay. That could be a synchronization issue with our GP server. Recently, we’ve been dealing with a DDoS attack, and the site has been down intermittently all day.
Rest assured, there is no issue with your account.
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Stefanie
Ah, ok!
Thank you 👍🙂
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Alvind
You’re welcome 🙂
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