Are you a GenerateCustomer?

Do you have an active GP Premium or GenerateBlocks Pro license key?

Create a GenerateSupport account for GeneratePress and GenerateBlocks support in one dedicated place.

Create an account
Already have a GenerateSupport account? Login

Just browsing?

Feel free to browse the forums. Support for our free versions is provided on WordPress.org (GeneratePress, GenerateBlocks).

Want to become a premium user? Learn more below.

Terms & Use

1. Support

Support and updates for GeneratePress and GenerateBlocks are provided as long as GeneratePress and GenerateBlocks are actively in development. Should any one of the following occur, EDGE22 Studios LTD will no longer be responsible for providing support for GeneratePress:

  • GeneratePress/GenerateBlocks is no longer actively developed as a viable product under EDGE22 Studios LTD.
  • GeneratePress/GenerateBlocks or the parent company is purchased or bought out by another company.
  • WordPress is no longer actively developed.

Whilst we attempt to provide the best support possible for our plugins, we do not guarantee that any particular support query can, or will be answered to the extent, or within a timeframe that the inquirer is completely satisfied.

2. Website & Plugin Content

All content found on this site and throughout the plugin including images, documentation, support queries and any other information is property of EDGE22 Studios LTD and may not be redistributed without permission or consent.

3. Email

EDGE22 Studios LTD may occasionally send you emails related to the purchase of product(s) from our company. We may also send you occasional email newsletters relating to GeneratePress updates, promotions, GeneratePress extensions and the like. We will never sell or release your email to any third party vendors. You may opt out of these emails at any time without penalty.

4. Forums

We may offer forums, blogs, comments areas, bulletin boards and chat rooms (collectively, “Forums”) that are intended to provide users an interesting and stimulating forum in which they can express their opinions and share their ideas. We do not endorse the accuracy or reliability of any advice, opinion, statement or information posted on these Forums. Please use your best judgment, and be respectful of other individuals using these Forums. Do not use vulgar, abusive or hateful language. Uploading copyrighted or other proprietary material of any kind on the Service without the express permission of the owner of that material is prohibited and may result in civil and/or criminal liability. Information in our private information field is visible to all customer support members. Please use temporary login details if posting them, and change/delete them once the topic is resolved. Any information you disclose when posting a message in these Forums may become public. You should not include any information in your posting that you do not want other parties to see or use and you hereby agree that you will not hold EDGE22 Studios LTD responsible for any third party’s use of information contained in such posting.

You agree not to use user names or Forum titles that are offensive, obscene, or harassing to others. We reserve the right to require you to change your user name or the title of your Forum at any time and for any reason in our sole discretion.

5. Cookies

Like most interactive web sites this Company’s website uses cookies to enable us to retrieve user details for each visit. Cookies are used in some areas of our site to enable the functionality of this area and ease of use for those people visiting. Some of our affiliate partners may also use cookies. In order to enhance your experience we use these cookies to monitor how visitors interact with our site. For instance, we use Google services (including Google Analytics and Google Adwords). This data helps us to improve our offering and bring you the products and information that you are most interested in.

We also use Google Adwords remarketing service to offer off-site advertising to those who have previously visited our site. As such 3rd party vendors, including Google, may use these cookies to serve our adverts on websites across the internet. 3rd party vendors, including Google, will use the cookies picked up during your visit to serve ads based on your past visits to our website.

6. Links from this website

We do not monitor or review the content of other party’s websites which are linked to from this website. Opinions expressed or material appearing on such websites are not necessarily shared or endorsed by us and should not be regarded as the publisher of such opinions or material. Please be aware that we are not responsible for the privacy practices, or content, of these sites. We encourage our users to be aware when they leave our site & to read the privacy statements of these sites. You should evaluate the security and trustworthiness of any other site connected to this site or accessed through this site yourself, before disclosing any personal information to them. This Company will not accept any responsibility for any loss or damage in whatever manner, howsoever caused, resulting from your disclosure to third parties of personal information.

7. License Agreement

By using our forums, you indicate and consent that you have read and agree to the Terms & Conditions listed and detailed on this page. We reserve the right to change or modify the current Terms and Conditions without prior notice or consent.

8. Severability 

If any part of this agreement is declared unenforceable or invalid, all remaining clauses in this agreement shall remain binding on the customer.