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Browsers completely ignoring my design

  • rabidfox76
    February 19, 2024 at 4:21 pm

    Something has gone wrong with my site, and I can’t figure out how to fix it.

    On the home page, for example, the Customizer is pretty close to looking how it should look.
    https://thelorax.smugmug.com/GeneratePress/i-D3TkWmh/A

    That is not what I’m seeing in any browser. Issues:

    • The background images on both the hero block element and the main content (Welcome to my website) are missing
    • The main content is entirely ignoring the green I applied to the H3 heading, all the padding, and the fact that the container should be to the right
    • On safari on my phone, the H1 heading (Judith Pond) is also ignoring the custom colour

    Things I’ve tried:

    • Deactivate all my plugins except the ones I know should be reliable
    • Cleared caches and reloaded pages
    • temporarily reactivated Lightspeed Cache so I could clear the site cache and then deactivated it again
    • removed the code from Custom CSS that I had put in when I was trying to get a video background in the home page hero

    I’ve done way too much work on this site to feel up to starting from scratch. Basic changes do seem to be updating (e.g., text, paragraph colour on contact page). I don’t even know where to start on the rest.

  • Fernando
    February 19, 2024 at 6:07 pm

    Hi there,

    This is what I’m seeing from my end: https://share.zight.com/5zuvnkbm

    It seems good.

    On mobile, on Safari, this is what I see: https://share.zight.com/QwuX4zBj

    If you’re seeing something different, it could be browser or modem cache.

  • rabidfox76
    February 19, 2024 at 6:40 pm

    Thank you, Fernando!

    I had cleared the browser caches many times and tried new browsers that had not seen the site before.

    But it hadn’t occurred to me that the router might be caching somehow. I haven’t had that happen before.

    I use Eero routers and indeed, there was an update that had not automatically applied itself. I applied that and restarted, and now I see what you see.

    I had already spent three hours trying to figure it out before I asked. Thanks so much for the router idea.

    I still don’t see the background images on Safari on iPhone though.

  • Fernando
    February 19, 2024 at 6:51 pm

    Yes, annoyingly, some routers have caching. 🙂

    It might be mobile caching. Try viewing it from a different mobile device to test.

  • rabidfox76
    February 22, 2024 at 10:24 am

    As followup to this issue, my problem was Cloudflare, which for some reason was not pushing changes even after several days.

    Once I managed to disable that, everything looks great.

  • Fernando
    February 22, 2024 at 4:14 pm

    I see. Glad you found the cause.

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