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cookiebot declaration

  • Hi,

    We have added either with script or also tryid with plugin to add cookiebot declaration to site, but it is not showing? We asked cookiebot support but they could not find answer. It shows when logged in but with logged out not showing?

  • Could you let me know how you added the script?

  • Yes, first tryid adding hmtl block and insert the script, when it did not work then used the cookie bot plugin

  • Hi there,

    i see this on your site:

    https://app.screencast.com/tff6oO8ykRCqv

    Is that correct ?

  • Hi no sorry, the banner is ok but the script should be showing list of used cookies.

  • If you right click and inspect the page to open the Browser Developers tools, and check the console tab you will see a LOT of warnings after you close the cookie notices all of which are:

    2b1c8c5e416d8748bc98431ba49330cb.js:2 
    Cookiebot: Cookiebot was unable to reference the cd.js script, which should be declared with an ID attribute set to 'CookieDeclaration'. For more information about Cookiebot setup, see https://www.cookiebot.com/en/help/

    That script is expecting to find another script with an ID of CookieDeclaration but it did not find it.
    The error contains a help link for that issue ie.

    https://www.cookiebot.com/en/help/

    Can you check the scripts have been added to your site correctly?

Viewing 6 posts - 1 through 6 (of 6 total)
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