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I have created an announcement banner element to display, however it does not display correctly on the live site. Screenshot 1 shows what it is supposed to look like and appears this way when I preview the page from within WordPress. However screenshot 2 is what it looks like live on the website itself.
[url=https://postimg.cc/w7YD746Z][img]https://i.postimg.cc/w7YD746Z/Screenshot1.png[/img][/url]
[url=https://postimg.cc/kDbxMPdW][img]https://i.postimg.cc/kDbxMPdW/Screenshot2.png[/img][/url]
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Hi there,
can you share the URL to the site ?
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Sorry completely slipped my mind.
fvfd52.org
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Ok. So the CSS isn’t loading on the front end.
We’ll try a few steps:
1. in the GenerateBlocks > Settings , try the regenerate CSS button.
if that don’t work
2. edit the Element, select the top Container Block, and from the block toolbar menu choose Duplicate.
then delete the original block. This will reset the CSS class.if that don’t work
3. repeat point 1 but change the CSS Print Method to Inline.
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Unfortunately none of that worked either unless I was in the WordPress backend is the only place that it would display correctly. I tried firefox, edge and chrome and I even cleared the web host cache as well as cloudflare cache while I was at it too.
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Whats the login URL to the site ?
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fvfd52.org/serv-log
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The credential doesn’t work, can you check?
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Try the below creds now
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Hi there,
It seems to be working fine:
https://app.screencast.com/mZLU7AksPeb6n -
I see that now…. it wasn’t when I opened the ticket. Thank you
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Guess there was some cache and it’s been cleared now 🙂
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