Are you a GenerateCustomer?

Do you have an active GP Premium or GenerateBlocks Pro license key?

Create a GenerateSupport account for GeneratePress and GenerateBlocks support in one dedicated place.

Create an account
Already have a GenerateSupport account? Login

Just browsing?

Feel free to browse the forums. Support for our free versions is provided on WordPress.org (GeneratePress, GenerateBlocks).

Want to become a premium user? Learn more below.

Global Styles Options not showing

  • Hi guys,

    I have a weird issue regarding global styles.
    The “global Style” section on the right sidebar and its options (label,…) are not showing anymore.
    (https://i.postimg.cc/q7b8b6Gw/Clean-Shot-2023-04-12-at-10-40-44.jpg)
    Hence, I can’t apply them to a block within a page.

    Other curious thing : I have an active license key for GBPro. I thought the issue might come from there.
    But when I go under “Settings”, I see an info box telling I don’t receive updates (although the box is checked)
    (https://i.postimg.cc/R0RPM0LJ/Clean-Shot-2023-04-12-at-10-44-42.jpg)
    And when I try to update the license key, I get an error message.

    Any help would be welcome here! 🙂
    Thanks a lot,
    Mathieu

  • Hi there,

    with the most recent updates the HTML structures of blocks such as Containers and Button were changed. Ie. those auto added containers were removed. Because of that, some of your older global styles won’t work on those blocks, and you will need to remake them on the new blocks. Can you try making a new style and see if that works ? Let me know

  • Hi David,
    Thanks for the quick answer.
    Unfortunately I thought so but did a test with a new global style (without the auto wrapping container) and I still don’t get the options. I tested on another client’s website, it works fine.
    Also on this other client’s site, I don’t get this license key update error.

  • Let’s handle one question per topic please.

    For the global style issue, can you provide the dashboard access for us to take a look?

    If this is a live site with traffic then please start a staging site so we can go through some debugging steps.

    Thanks.

  • Hi Leo,
    I managed to solve the issue.
    Both questions were indeed linked to the topic, that’s why I mentioned them.
    By completely removing and reinstalling the GB / GBPro modules, I could update my license key properly and the Global Styles worked again.
    Best

  • Glad to hear 🙂

Viewing 6 posts - 1 through 6 (of 6 total)
  • You must be logged in to reply to this topic.