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Hi,
New user of Generate here.
I just installed generate press premium and generate blocks. Previous theme/builder was Flatsome.I cannot edit create pages or posts, nor can I even edit existing ones.
I’ve disabled all plugins except Generate blocks, GP Premium and Woocommerce.
I’ve tried enabling/disabling a couple themes, built in ones included. I’m increased WP MEM to 512.
Nothing seems to work.This is the error I get;
Ug<@https://terradev.wpengine.com/wp-includes/js/dist/block-editor.min.js?ver=43e40e04f77d598ede94:26:298244
kt@https://terradev.wpengine.com/wp-includes/js/dist/vendor/react-dom.min.js?ver=18.2.0:10:47633
js@https://terradev.wpengine.com/wp-includes/js/dist/vendor/react-dom.min.js?ver=18.2.0:10:120746
kl@https://terradev.wpengine.com/wp-includes/js/dist/vendor/react-dom.min.js?ver=18.2.0:10:88656
yl@https://terradev.wpengine.com/wp-includes/js/dist/vendor/react-dom.min.js?ver=18.2.0:10:88584
vl@https://terradev.wpengine.com/wp-includes/js/dist/vendor/react-dom.min.js?ver=18.2.0:10:88445
ol@https://terradev.wpengine.com/wp-includes/js/dist/vendor/react-dom.min.js?ver=18.2.0:10:85269
cl@https://terradev.wpengine.com/wp-includes/js/dist/vendor/react-dom.min.js?ver=18.2.0:10:85656
zn@https://terradev.wpengine.com/wp-includes/js/dist/vendor/react-dom.min.js?ver=18.2.0:10:32470
n/al/<@https://terradev.wpengine.com/wp-includes/js/dist/vendor/react-dom.min.js?ver=18.2.0:10:83221This is the system info;
### wp-core ### version: 6.2.2 site_language: en_US user_language: en_US timezone: America/Toronto permalink: /%postname%/ https_status: true multisite: false user_registration: 0 blog_public: 1 default_comment_status: open environment_type: production user_count: 9618 dotorg_communication: true ### wp-paths-sizes ### wordpress_path: /nas/content/live/terradev wordpress_size: 326.20 MB (342045359 bytes) uploads_path: /nas/content/live/terradev/wp-content/uploads uploads_size: 923.09 MB (967925084 bytes) themes_path: /nas/content/live/terradev/wp-content/themes themes_size: 32.61 MB (34192598 bytes) plugins_path: /nas/content/live/terradev/wp-content/plugins plugins_size: 326.17 MB (342012814 bytes) database_size: 587.73 MB (616284160 bytes) total_size: 2.14 GB (2302460015 bytes) ### wp-dropins (1) ### advanced-cache.php: true ### wp-active-theme ### name: GeneratePress (generatepress) version: 3.3.0 author: Tom Usborne author_website: https://tomusborne.com parent_theme: none theme_features: core-block-patterns, widgets-block-editor, post-thumbnails, automatic-feed-links, post-formats, woocommerce, title-tag, html5, customize-selective-refresh-widgets, align-wide, responsive-embeds, editor-color-palette, custom-logo, menus, editor-styles, editor-style, wc-product-gallery-zoom, wc-product-gallery-lightbox, wc-product-gallery-slider, widgets theme_path: /nas/content/live/terradev/wp-content/themes/generatepress auto_update: Disabled ### wp-themes-inactive (8) ### Pinkerton Flowers: version: 3.0, author: UX Themes, Auto-updates disabled Flatsome: version: 3.16.5, author: UX-Themes, Auto-updates disabled Hello Elementor: version: 2.7.1, author: Elementor Team, Auto-updates disabled Twenty Nineteen: version: 2.4, author: the WordPress team (latest version: 2.5), Auto-updates disabled Twenty Seventeen: version: 3.1, author: the WordPress team (latest version: 3.2), Auto-updates disabled Twenty Sixteen: version: 2.8, author: the WordPress team (latest version: 2.9), Auto-updates disabled Twenty Twenty-One: version: 1.7, author: the WordPress team (latest version: 1.8), Auto-updates disabled Twenty Twenty-Two: version: 1.3, author: the WordPress team (latest version: 1.4), Auto-updates disabled ### wp-mu-plugins (5) ### Force Strong Passwords - WPE Edition: version: 1.8.0, author: Jason Cosper WP Engine Cache Plugin: version: 1.1.3, author: WP Engine WP Engine Seamless Login Plugin: version: 1.6.0, author: WP Engine WP Engine Security Auditor: version: 1.0.10, author: wpengine WP Engine System: version: 5.0.1, author: WP Engine ### wp-plugins-active (3) ### GenerateBlocks: version: 1.7.3, author: Tom Usborne, Auto-updates disabled GP Premium: version: 2.3.1, author: Tom Usborne, Auto-updates disabled WooCommerce: version: 7.7.2, author: Automattic, Auto-updates disabled ### wp-plugins-inactive (45) ### Ajax Search Pro: version: 4.26.1, author: Ernest Marcinko, Auto-updates disabled CheckoutWC: version: 7.10.2, author: Objectiv, Auto-updates disabled Classic Editor: version: 1.6.3, author: WordPress Contributors, Auto-updates disabled Contact Form 7: version: 5.7.4, author: Takayuki Miyoshi (latest version: 5.7.7), Auto-updates disabled Contact Form 7 Multilingual: version: 1.2.1, author: OnTheGoSystems, Auto-updates disabled Disable Comments: version: 2.4.3, author: WPDeveloper, Auto-updates disabled Elementor: version: 3.13.4, author: Elementor.com, Auto-updates disabled Elementor Pro: version: 3.13.2, author: Elementor.com, Auto-updates disabled Envato Market: version: 2.0.1, author: Envato, Auto-updates disabled Image optimization service by Optimole: version: 3.5.7, author: Optimole (latest version: 3.7.0), Auto-updates disabled Live Cart by WP Engine: version: 1.0.1, author: WP Engine, Auto-updates disabled Newsletter, SMTP, Email marketing and Subscribe forms by Sendinblue: version: 3.1.58, author: Sendinblue (latest version: 3.1.62), Auto-updates disabled Nextend Social Login: version: 3.1.7, author: Nextendweb (latest version: 3.1.8), Auto-updates disabled Phone Orders for WooCommerce (Pro): version: 3.3.2, author: AlgolPlus, Auto-updates disabled Redirection: version: 5.3.9, author: John Godley (latest version: 5.3.10), Auto-updates disabled Regenerate Thumbnails: version: 3.1.5, author: Alex Mills (Viper007Bond), Auto-updates disabled Sendinblue - WooCommerce Email Marketing: version: 3.0.4, author: Sendinblue (latest version: 3.0.6), Auto-updates disabled Simple Banner: version: 2.13.3, author: Ryan Petersen (latest version: 2.15.1), Auto-updates disabled String Locator: version: 2.6.1, author: InstaWP, Auto-updates disabled Terrafolia Hana POS: version: 1.0, author: Justin Kerr, Auto-updates disabled UpdraftPlus - Backup/Restore: version: 1.23.3, author: UpdraftPlus.Com, DavidAnderson (latest version: 1.23.4), Auto-updates disabled User Role Editor: version: 4.63.3, author: Vladimir Garagulya, Auto-updates disabled Variation Swatches for WooCommerce: version: 2.0.18, author: Emran Ahmed (latest version: 2.0.21), Auto-updates disabled WooCommerce Authorize.Net Gateway: version: 3.8.1, author: SkyVerge (latest version: 3.9.2), Auto-updates disabled WooCommerce Checkout Field Editor: version: 1.7.8, author: WooCommerce (latest version: 1.7.9), Auto-updates disabled Woocommerce Delivery Area Pro: version: 2.1.9, author: flippercode, Auto-updates disabled WooCommerce Delivery Slots by Iconic: version: 1.20.0, author: Iconic, Auto-updates disabled WooCommerce Google Analytics Integration: version: 1.6.2, author: WooCommerce (latest version: 1.8.1), Auto-updates disabled WooCommerce Manual Payment: version: 2.7.0, author: bfl, Auto-updates disabled WooCommerce Multilingual & Multicurrency: version: 5.1.2, author: OnTheGoSystems (latest version: 5.1.3), Auto-updates disabled WooCommerce Payments: version: 5.6.3, author: Automattic (latest version: 6.0.0), Auto-updates disabled WooCommerce Phone Orders & Manual Orders: version: 3.1.11, author: IgniteWoo.com, Auto-updates disabled WooCommerce TM Extra Product Options: version: 6.0, author: ThemeComplete, Auto-updates disabled WooSidebars: version: 1.4.6, author: WooCommerce, Auto-updates disabled Wordfence Security: version: 7.9.3, author: Wordfence, Auto-updates disabled WordPress Backup & Security Plugin - BlogVault: version: 4.86, author: Backup by BlogVault (latest version: 5.09), Auto-updates disabled WordPress Importer: version: 0.8, author: wordpressdotorg (latest version: 0.8.1), Auto-updates disabled WPCode Lite: version: 2.0.8.1, author: WPCode (latest version: 2.0.12), Auto-updates disabled WP Google Review Slider: version: 11.9, author: LJ Apps (latest version: 12.4), Auto-updates disabled WPML Media: version: 2.7.2, author: OnTheGoSystems, Auto-updates disabled WPML Multilingual CMS: version: 4.6.3, author: OnTheGoSystems, Auto-updates disabled WPML SEO: version: 2.1.0, author: OnTheGoSystems, Auto-updates disabled WPML String Translation: version: 3.2.5, author: OnTheGoSystems, Auto-updates disabled Yoast SEO: version: 20.3, author: Team Yoast (latest version: 20.8), Auto-updates disabled Yoast SEO: WooCommerce: version: 10.1, author: Team Yoast, Auto-updates disabled ### wp-media ### image_editor: WP_Image_Editor_Imagick imagick_module_version: 1691 imagemagick_version: ImageMagick 6.9.11-60 Q16 x86_64 2021-01-25 https://imagemagick.org imagick_version: 3.6.0 file_uploads: File uploads is turned off post_max_size: 100M upload_max_filesize: 50M max_effective_size: 50 MB max_file_uploads: 20 imagick_limits: imagick::RESOURCETYPE_AREA: 137 MB imagick::RESOURCETYPE_DISK: 1073741824 imagick::RESOURCETYPE_FILE: 6144 imagick::RESOURCETYPE_MAP: 512 MB imagick::RESOURCETYPE_MEMORY: 256 MB imagick::RESOURCETYPE_THREAD: 1 imagick::RESOURCETYPE_TIME: 9.22337203685E+18 imagemagick_file_formats: 3FR, 3G2, 3GP, AAI, AI, APNG, ART, ARW, AVI, AVIF, AVS, BGR, BGRA, BGRO, BIE, BMP, BMP2, BMP3, BRF, CAL, CALS, CANVAS, CAPTION, CIN, CIP, CLIP, CMYK, CMYKA, CR2, CR3, CRW, CUR, CUT, DATA, DCM, DCR, DCX, DDS, DFONT, DJVU, DNG, DOT, DPX, DXT1, DXT5, EPDF, EPI, EPS, EPS2, EPS3, EPSF, EPSI, EPT, EPT2, EPT3, ERF, EXR, FAX, FILE, FITS, FRACTAL, FTP, FTS, G3, G4, GIF, GIF87, GRADIENT, GRAY, GRAYA, GROUP4, GV, H, HALD, HDR, HEIC, HISTOGRAM, HRZ, HTM, HTML, HTTP, HTTPS, ICB, ICO, ICON, IIQ, INFO, INLINE, IPL, ISOBRL, ISOBRL6, J2C, J2K, JBG, JBIG, JNG, JNX, JP2, JPC, JPE, JPEG, JPG, JPM, JPS, JPT, JSON, K25, KDC, LABEL, M2V, M4V, MAC, MAGICK, MAP, MASK, MAT, MATTE, MEF, MIFF, MKV, MNG, MONO, MOV, MP4, MPC, MPG, MRW, MSL, MSVG, MTV, MVG, NEF, NRW, NULL, ORF, OTB, OTF, PAL, PALM, PAM, PANGO, PATTERN, PBM, PCD, PCDS, PCL, PCT, PCX, PDB, PDF, PDFA, PEF, PES, PFA, PFB, PFM, PGM, PGX, PICON, PICT, PIX, PJPEG, PLASMA, PNG, PNG00, PNG24, PNG32, PNG48, PNG64, PNG8, PNM, POCKETMOD, PPM, PREVIEW, PS, PS2, PS3, PSB, PSD, PTIF, PWP, RADIAL-GRADIENT, RAF, RAS, RAW, RGB, RGBA, RGBO, RGF, RLA, RLE, RMF, RW2, SCR, SCT, SFW, SGI, SHTML, SIX, SIXEL, SPARSE-COLOR, SR2, SRF, STEGANO, SUN, SVG, SVGZ, TEXT, TGA, THUMBNAIL, TIFF, TIFF64, TILE, TIM, TTC, TTF, TXT, UBRL, UBRL6, UIL, UYVY, VDA, VICAR, VID, VIDEO, VIFF, VIPS, VST, WBMP, WEBM, WEBP, WMF, WMV, WMZ, WPG, X, X3F, XBM, XC, XCF, XPM, XPS, XV, XWD, YCbCr, YCbCrA, YUV gd_version: 2.3.0 gd_formats: GIF, JPEG, PNG, WebP, BMP, XPM ghostscript_version: unknown ### wp-server ### server_architecture: Linux 5.4.0-1092-gcp x86_64 httpd_software: Apache php_version: 7.4.33.2 64bit php_sapi: apache2handler max_input_variables: 10000 time_limit: 3600 memory_limit: 512M max_input_time: 3600 upload_max_filesize: 50M php_post_max_size: 100M curl_version: 7.74.0 OpenSSL/1.1.1n suhosin: false imagick_availability: true pretty_permalinks: true htaccess_extra_rules: true ### wp-database ### extension: mysqli server_version: 5.7.41-44-log client_version: mysqlnd 7.4.33.2 max_allowed_packet: 16777216 max_connections: 500 ### wp-constants ### WP_HOME: http://terradev.wpengine.com WP_SITEURL: http://terradev.wpengine.com WP_CONTENT_DIR: /nas/content/live/terradev/wp-content WP_PLUGIN_DIR: /nas/content/live/terradev/wp-content/plugins WP_MEMORY_LIMIT: 40M WP_MAX_MEMORY_LIMIT: 512M WP_DEBUG: false WP_DEBUG_DISPLAY: true WP_DEBUG_LOG: false SCRIPT_DEBUG: false WP_CACHE: true CONCATENATE_SCRIPTS: undefined COMPRESS_SCRIPTS: undefined COMPRESS_CSS: undefined WP_ENVIRONMENT_TYPE: Undefined DB_CHARSET: utf8 DB_COLLATE: undefined ### wp-filesystem ### wordpress: writable wp-content: writable uploads: writable plugins: writable themes: writable mu-plugins: writableHelp please 🙂
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Hi Aaronla,
To clarify, does the issue exist even with a different theme active? GP doesn’t have any code that should cause such an issue.
If so, I would suggest reaching out to your hosting provider to see if there’s a setting from them that may be causing this.
You also have must-use plugins active. Try disabling those. You can try reaching out to your Hosting Provider regarding this as well.
If these don’t work, you’ll likely need to reinstall WordPress and start from scratch. If you have previous Posts and Pages, you can try exporting them first in Tools > Export.
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