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arbogear
Hello!
I have turned on reviews and see stars in category view like here: https://arbogear.com/climbing/. But if i open product, then i dont see any possibility to see these stars or add review at all. https://arbogear.com/okatsune-accel-set/
Is this something theme related question or how i can enable these to customers can leave their reviews?
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Hi there,
Single post reviews is in the product tabs, you can enable it at customizer > layout > woocommerce > Single Product > Display product tabs.
https://app.screencast.com/oshHWuOVxZFD1 -
arbogear
Hmm, it looks that this is turned on at my site already, but i still dont see this: https://cln.sh/BZW5m04Q
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Go to Dashboard > woocommerce > settings > products, are
Enable product reviews
andEnable star rating on reviews
checked? -
arbogear
If i understand correctly, then yes: https://cln.sh/lqfTvQX9
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Then it should show.
Can you try disabling all plugins except Woocommerce and GP premium?
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arbogear
I have staging site and i turned these off: https://cln.sh/MGCNrl84
It seems to me no change here: https://wordpressmu-1176513-4295216.cloudwaysapps.com/product/teufelberger-charityline-splife/ -
In this specific product, is the review enabled?
https://app.screencast.com/mXcsBglSz1rJcWhen I check your other products, the reviews tab is visible:
https://app.screencast.com/xQ65EOSDLIjHN -
arbogear
Yes, it was unchecked there.
And my live site does not this option seen at all. So one plugin has conflict with it, seems so…
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Hi there,
did you resolve the issue ?
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arbogear
Yes, perfmatters plugin had turned on “disable all comments” settings and this disabled all reviews as well.
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Glad to hear you found the issue!
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